1. Introduction

Welcome to Minutentag.com ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, minutentag.com, use our contact form, or interact with us through our support channels.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect information in a few different ways, which are detailed below.

A. Information You Provide to Us

• Contact Form: When you submit a sales query or any other inquiry through our contact form, we collect the personal information you provide. This typically includes your name, email address, phone number (optional), and the content of your message. We collect this information solely to respond to your inquiry and facilitate business communications.
• WhatsApp Communications: We use WhatsApp as a support channel related to our AI development. When you contact us via WhatsApp, we will collect your phone number, your WhatsApp profile name/information, and the full content of your messages and any media you send. Please be aware that these conversations may be used to provide support, as well as to train, validate, and improve our AI models and services.

B. Information We Collect Automatically

• Google Analytics: Like many websites, we use Google Analytics to help us understand how users engage with our website. Google Analytics may collect information such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This information is typically aggregated and anonymized and is used to analyze website traffic, improve our website's functionality, and enhance user experience. You can learn more about Google's practices by going to https://www.google.com/policies/privacy/partners/  and you can opt out by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your questions, sales queries, and support requests.
• To communicate with you about our services.
• To operate, maintain, and improve our website and its performance.
• To analyze user behavior to enhance our services and user experience.
• To use conversation data from WhatsApp to train and improve our AI development services.
• To comply with legal obligations and enforce our terms of service.

4. Sharing and Disclosure of Your Information

We do not sell your personal information. We may share your information with third parties only in the circumstances described below:

• Third-Party Service Providers: We share information with third-party vendors who perform services for us.
  • Google LLC: For website analytics (Google Analytics).
  • Meta Platforms, Inc.: For communications and support (WhatsApp). These service providers have their own privacy policies that govern their use of your information. We encourage you to review their policies.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or in urgent circumstances to protect the personal safety of users of the site or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the data we hold about you. To exercise these rights, please contact us using the contact information below.

8. Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under this age, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: legal@minutentag.com